Delivery Policy – Ryvopay
Placing an Order
To place an order, please read the following carefully.
Once the order details are confirmed and payment is received by Ryvopay, the order is considered final.
After the order is finalized, Ryvopay will deliver the voucher or activation code required for the customer to use or activate the product(s) in the order.
At any time after receiving an order, Ryvopay may, at its sole discretion, accept or decline all or part of the order or any future orders.
If Ryvopay modifies or cancels an order, it will attempt to notify the customer using the email address, billing address, or phone number provided at the time of purchase.
Customers may not purchase Ryvopay products for resale purposes.
Customer Responsibilities
The customer is solely responsible for ensuring that all information submitted during the order process is complete and accurate.
Ryvopay is not liable for any failure to process or deliver an order due to incorrect or incomplete information provided by the customer.
If the customer’s payment method cannot be verified, is invalid, or is otherwise unacceptable, Ryvopay may suspend delivery or cancel the order immediately.
Delivery of Digital Products
Once an order is finalized, Ryvopay will deliver the activation code(s) required to access or activa te the purchased product(s).
Delivery is considered completed the moment the product(s) or activation code(s) are made available to the customer.
The product or service is considered accepted once the voucher or code has been delivered.
Upon first use or activation of the product or code(s), the customer may also be subject to the terms and conditions of a third party, depending on the product.
Customer Accounts
Using certain features on the website may require creating an account.
The customer may be required to submit personal information, including a username and password.
The customer agrees to:
- Provide accurate, current, and complete information
- Maintain confidentiality of their password
- Accept responsibility for all activities under their account
- Not sell or transfer their account
Ryvopay reserves the right, at its sole discretion and without notice, to suspend or terminate the customer’s account or restrict access to any part of the website.
Website Accuracy
Ryvopay strives to provide complete, accurate, and up-to-date information.
Despite efforts, human or technical errors may occur.
The website may contain:
- Typographical
- Inaccurate descriptions
- Incorrect pricing
- Incorrect availability information
Ryvopay reserves the right to correct any errors, inaccuracies, or omissions at any time—including after an order has been placed—whether the order is confirmed or not.
Warranty Disclaimer
To the maximum extent permitted by law, Ryvopay, its licensors, suppliers, and affiliates disclaim all warranties, conditions, or representations regarding its products and services—whether express, implied, or statutory—including any warranties of:
- Merchantability
- Quality
- Compatibility
- Fitness for a particular purpose
No oral or written information from Ryvopay creates any additional warranty beyond what is expressly provided.
Neither Ryvopay nor its officers or affiliates are liable for any claim, damage, or loss relating to the website, products, or services.
The customer waives any and all such claims or causes of action.
Reporting Errors or Defects
The customer must report any alleged error or defect within 30 days after delivery.
Once Ryvopay confirms an error or defect that prevents the customer from using the product, Ryvopay will provide either:
- A replacement product, or
- A refund
This will be completed within 30 business days.
Errors caused by user misuse, inexpert handling, or incorrect usage are the customer’s responsibility, and Ryvopay is not obligated to issue a remedy.
The sole and exclusive remedy for valid defects is replacement of the product at Ryvopay’s discretion.
Intellectual Property Rights
All intellectual property rights relating to the website, products, and services—including trademarks, copyrights, designs, know-how, tools, documentation, and proprietary materials—belong exclusively to Ryvopay or its licensors.
No rights are transferred to the customer unless explicitly stated in writing.
The customer may not:
- Use Ryvopay trademarks without written permission
- Copy or imitate Ryvopay branding or trade dress
- Register trademarks, designs, or patents based on Ryvopay materials
- Remove copyright or trademark notices
- Use website content for any purpose other than purchasing products
Restricted Website Activities
The customer agrees not to:
- Copy, modify, translate, or reverse-engineer any part of the website
- Use spiders, robots, or automated tools to monitor or copy content
- Interfere with the site’s normal operation
- Transmit malware, viruses, Trojan horses, etc.
- Attempt unauthorized access to servers or accounts
- Probe or test site vulnerabilities
- Flood, overload, crash, or disrupt the website
- Forge headers or manipulate transmission data
- Tamper with technical security protections
Violations may result in civil or criminal liability.
Ryvopay reserves the right to investigate and prosecute violations.
Cooperation and Obligations
The customer must provide all necessary details and information required for product delivery.
Each order ends after delivery of the purchased product.
Orders cannot be terminated for convenience once placed.
If the customer believes Ryvopay has not performed under an order, they must notify Ryvopay in writing and allow 30 days for resolution.
If the customer fails to make payment or meet their obligations, Ryvopay may suspend services or expect that the customer will not fulfill obligations.
Limitation of Liability
Ryvopay, its officers, and affiliates cannot be held liable for any claims, damages, or losses relating to:
- The website
- Products
- Services
This includes liability in:
- Contract
- Warranty
- Negligence
- Any other theory of law
The customer waives all such claims.